Skip to content
ABOUT US
AGGREGATES
GALLERY
CONTACT US
ABOUT US
AGGREGATES
GALLERY
CONTACT US
ABOUT US
AGGREGATES
GALLERY
CONTACT US
Customer Survey
Austin Lehr
2026-03-09T08:37:45-05:00
"
*
" indicates required fields
Step
1
of
9
- Customer Info
11%
Name
*
First
Last
Company
*
Project/Job #
This field is hidden when viewing the form
Customer Email
This field is hidden when viewing the form
NEBCO Name
First
Last
This field is hidden when viewing the form
Kerford Employee email
This field is hidden when viewing the form
NEBCO Company
This field is hidden when viewing the form
NEBCO Location
About Your Business
What best describes your business?
*
Concrete / Asphalt
Excavation / Site Work
General Contractor
Landscaping
Manufacturing / Grinding
Municipality
Other:
Other
*
How often do you purchase aggregates?
*
Weekly
Monthly
A few times per year
Product Quality & Consistency
How satisfied are you with the quality of our materials?
*
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied
The material from load to load is consistent.
*
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
Have you experienced issues with sizing, cleanliness, or contamination?
*
Yes
No
Please describe
*
Yard & Pick Up Experience
Did you pick up your materials?
*
Yes
No
How satisfied are you with wait times for loading?
*
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied
The scale and loading process was efficient.
*
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
The yard layout and signage was clear and easy to follow.
*
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
How would you rate safety during the pickup process?
*
Poor
Fair
Neutral
Good
Excellent
Staff & Communication
How satisfied are you with our scale house and loader operators?
*
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied
Are issues or questions handled promptly?
*
No
Sometimes
Yes
Availability & Pricing
The materials you need are available when you arrive.
*
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
Kerford's pricing is competitive with other suppliers.
*
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
Overall, how satisfied are you with the value received relative to the price paid?
*
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied
Overall Satisfaction
Overall, how satisfied are you with doing business with us?
*
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied
How likely are you to continue purchasing from us?
*
Very Unlikely
Unlikely
Neutral
Likely
Very likely
How likely are you to recommend us to another contractor?
*
0 (Not likely)
1
2
3
4
5
6
7
8
9
10 (Extremely likely)
Invoicing & Payments
Your invoice was received in a timely manner.
*
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
Your invoice was accurate.
*
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
Have you had any issues with making payments or checking on your account?
*
Yes
Sometimes
No
Other Feedback
What is one thing we could do to improve your experience?
Are there any products or services you wish we offered?
Δ
Page load link