Customer Survey | Kerford Limestone

Name*

Company*

Project/Job #

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Email

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Kerford Employee email

Product Quality & Consistency

How satisfied are you with the quality of our materials?*

The material from load to load is consistent.*

Have you experienced issues with sizing, cleanliness, or contamination?*

Yes

No

Please describe*

Yard & Pick Up Experience

Did you pick up your materials?*

Yes

No

How satisfied are you with wait times for loading?*

The scale and loading process was efficient.*

The yard layout and signage was clear and easy to follow.*

How would you rate safety during the pickup process?*

Staff & Communication

How satisfied are you with our scale house and loader operators?*

Are issues or questions handled promptly?*

Yes	Sometimes	No

Availability & Pricing

The materials you need are available when you arrive.*

Kerford's pricing is competitive with other suppliers.*

Overall, how satisfied are you with the value received relative to the price paid?*

Overall Satisfaction

Overall, how satisfied are you with doing business with us?*

How likely are you to continue purchasing from us?*

How likely are you to recommend us to another contractor?*

Invoicing & Payments

Your invoice was received in a timely manner.*

Your invoice was accurate.*

Have you had any issues with making payments or checking on your account?*

Yes	Sometimes	No

Other Feedback

What is one thing we could do to improve your experience?

Are there any products or services you wish we offered?

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